Yvonne Fox
911 Director
Phone: 505-867-7303
Email: yfox@sandovalcountynm.gov
Amber Cantril
911 Operations Manager
Phone: 505-630-5738
Email: acantril@sandovalcountynm.gov
Emergency: 911
Non-Emergency: (505) 898-7585
what we do
The Public Safety Emergency Communications System (PSECC) is a critical public safety component for its community. It dispatches information to first responders during an emergency and provides vital instructions to the incoming callers. A PSECC receives all Emergency 911 calls and non-emergency calls for police, fire, medical, and animal control. Dispatchers, members of the PSECC team, handle these incoming calls and transmit the information to the appropriate public safety entity. These calls range in scope and magnitude. In Sandoval County, this second Public Safety Access Point is a collaborative effort among Sandoval County, the Village of Corrales, the Town of Bernalillo, and the Pueblo of Santa Ana.
The Public Safety Emergency Communications Center of Sandoval County (PSECC SC) opened in July 2025. It is the first large-scale center, equipped with state-of-the-art technology, to come online in 20 years. Equipped with state-of-the-art technology, it has a 26-member dispatch team that works 24/7, 365 days a year. state-of-the-art dispatch center to be opened in the state in over 20 years is designed to respond to 911 calls requesting law enforcement and Fire/Emergency Medical Services to the County’s rural, tribal, and small towns and villages.
the public safety telecommunications code of ethics
As a Public Safety Telecommunicator, I am dedicated to serve the public; to safeguard life and property; to keep my personnel informed on all calls that may require their attention; to assist all public safety vehicles and personnel in the performance of their duties; assure that all rules and regulations which govern my position are not violated in any manner.
I will keep my private and social life free from all criticism; maintain a calm attitude during times of stress and emergencies; develop self-control and be constantly mindful of the welfare of others, regardless of race, creed, or religion. I will obey the laws of the land, rules, and regulations of the Federal Communications Commission and my department. Whatever information I receive of a confidential nature will be revealed only in the official performance of my duties.
I will never act in a selfish or unofficial manner or let my personal feelings, friendships, prejudices or animosity influence my decisions. I will enforce the rules and regulations of my department and the Federal Communications Commission without fear, favor or ill will, never employing unnecessary force and never accepting gratuities.
I recognize the high responsibility of my position as a symbol of public faith and trust and will accept it to be held as long as I am faithful to the ethics of public safety service. I will constantly strive to achieve those objectives and ideals, which govern my profession, dedicating myself, before God, to my chosen profession, public safety telecommunications.
Author: Evert E. Carter, Chief Dispatcher
Williamson County Sheriff’s Department
Marion, Illinois 1981